Former bachelor Nick Viel And his wife, Natalie win, Over the years, he has found himself at the center of travel debate.

"The Vial Files" in the November 2023 episode of Podcast, Vial claimed that "Air Canada hated pregnant women." (Joy was their first child, River Rose was pregnant at that time, who was Born on February 2024.)

"Perhaps they only hate people. I don't know, but I'm sure they definitely hate pregnant women," she added when Joy complained that their experience with the airline was the "worst moment" of her pregnancy.

Joy mentions that in Toronto "Call his father" as a special guest on the Podcast tour, he and Vial arrived at the airport early to add their puppies back to Los Angeles in Angeles. When the couple was alleged to have been ready for their takeoff, the woman working behind the counter noted that they would not be allowed on the flight because they did not check them within 90 minutes of departure.

Joy and Viel were mentioned on the airline website, where it was alleged that passengers could miss their aircraft "probably" if they didn't check 90 minutes ago. The couple, who tied the knot in 2021, later learned that their original aircraft was delayed. They finally made it home, waiting at the airport five hours.

"Not every person working for Air Canada actively wants to help you," Viel complained. "They don't do that. They can't help you."

Air Canada responded to the situation in a statement Our weekly There

Their statement states, "To ensure that the luggage has been loaded on the ship in time and passengers on the passengers, as well as the customs, all airlines such as the tariffs like the tariffs," they have to ensure that the passengers have time, "their statement said. "Our cut-off time has been posted on our website and we once contacted them on our mobile app when a customer once checked in and suggested that if a customer did not check in minus-5 hours before their flight, they also get a check-in reminder by speaking the cut-up."

Scroll below to see the controversy of Vial and Joy's travels over the years:

November 2023

Before winning Vial and Air Canada "The Vial Files" with Air Canada, the former Bachelor criticized the airline via X by November 2023.

In response, Air Canada wrote, "Hello, we are sorry to hear that you have had a negative experience with us. Please send us a DM with more details to see it."

Vial mentions that it was "too late" to fix the situation of the airline. He wrote, "At the Counter 12-5 of the Business Class Line, you (SIC) did not think about the need for the aircraft that they refused to help my pregnant fiance (e)." "I'm just going to share our horrible experiences to help others avoid our airline so they don't have the same experience" "

May 2024

The couple, their daughter and Joy's mother traveled to Turk and Kaikos for their honeymoon, and hit a snatch when they were rituals after landing. Viel explained in an episode of "The Vial Files" on May 2021 that when an agent mentioned that there was a torn page on the winning passport - and they were alleged to have not enter the country.

Joy was "weeping" with their honeymoon while trying to stay calm in Vial.

"I was, 'it is going to be fine. We'll get a lecture somehow and obviously we'll be well,'" Vial added, they mentioned they were told that they were going back to the United States. "(Agent) was looking at me, 'Are you still going to your hotel?' I like, 'I am not leaving my wife.' "

He continued to say, "Natalie's crying and I look quiet but I am spreading with anxiety i'm

The situation that Vial mentions "Felt like a nightmare," By adding they booked non -fundable tickets and "decided to invest" on their honeymoon. The family was booked at "The Next Flight Out", but the six -hour aircraft faced the delay and the aircraft was canceled due to maintenance problems. Delta Airlines puts the family in a local hotel for one night.

"It might be worse (and) we had a night," said Vial.

May 2025

May 2025 shared an episode of "The Vial Files" Podcast that this couple just got up in a business class on a flight in Los Angeles when she saw a woman Put text about their daughterThe Joy mentions that the river was in a "talkative" mood but not crying.

"So the woman I thought in front of me thought, in fact, she's going to be pretty beautiful because we have contacted the eye while boarding,” said Joy. "So I read on his phone, the first thing I see is the '18-business class-masik. 'And I like,' Oh, we go here. ' "

Joy explained that the woman began to text her "friends" that "surround (1)-year-old baby screams a storm" with him a "young couple" behind her in business class. "The text is complained that Vial and Joy is" a kind of people who think it is beautiful "and said" the poor woman next to me to learn how to calm down. "

Joy mentions that the woman spelled "them" incorrectly in her text, so she mentioned the type while faceing the passenger.

"When she's finishing her text, I leaned up and taped her on her shoulder, and I said, 'It is them. When the woman asked if she was looking at her screen, Joy replied' Are you text with my baby?"

"He is a kind of, such as Huffs and Puffs and Turns, and then he has come up with the same level, the same brightness, the same lesson, and starts to go, 'he only confronted me about one of my spelling errors. He was reading my text on my back. Lol.

One day after the "The Vial Files" was shared on the podcast, the pair reacted to the fan - gladly claimed that people were more crazy about reading the text than my child talking on my baby. "

Vial explained, "Being a baby makes you more sympathetic in every field of life. The way you see the other parents on a flight, and you just want to help them. When I see a mother on the plane with a child, I just wait for the opportunity to help her in her bag.