Frontier Airlines Abilles has fired customers for mocking denied

A video of two door agents that a passenger trying to catch a traveler Internet has been unbelievable Internet. The clip was a preamble point, managed to pay attention to Fronter's attention, now confirming that employee members are not working in the company. Here is a decline in the decrease ...

Related: After staff investigating the customer's effort to decline the Frontier Airlines TSR researching

Two actors discuss with a passenger to control its late

According to New York PostThe incident occurred on May 2st, when a male customer wanted to travel to Raleigh from Boston. According to sources, 50 minutes before his flight came to the airport, a 60-minute border receipt was missing.

Kiosis could not use more self-service to the counter, to inform the person's check-in only $ 25 to notify agents support fee ". The passenger took care of it and discussed the agents when he expressed frustration over the unexpected charge. He pulled the phone to record the argument, says, "I don't again fly this sh-y airline."

Things were heated as the arguments followed

The situation was quickly scaled as the customer has still refused to pay extra sum. However, the agents did not want to change the minds in view of the company's policy. Instead, they started filming with the phones before it mocking it, "And you thought you were going to your flight?"

An agent added: "Make me checking out," while his colleagues laughed. The passenger stressed that he paid his card, but the agents stopped late. According to the NY mail, the customer reserved a new flight with JetBlue, which cost $ 500. But the cross-border card will return after submission of complaint against the agents.

Frontier Airlines says agents are no longer associated with "company"

Well, no week of the video was published, the two frontier Airlines door agents are no longer working with the company. Border airlines, aimed at an expression to the incident Tmzsaid:

"We know what happened and have been in direct contact with the customer. According to the question, those who work to achieve a third-party contractor are no longer in the border account."

The airlines stressed that the agents worked by a third-party contractor, away from their actions. Meanwhile, the individuals shot, whose identities have not been known, they have not yet said the word when they finish their apparent.

Social media reacts with video

The video has risen to the X user Collin RUGG pageHe collected more than 15 million views for two days two days, May 6th. Peep some of the bottom thread reactions ...

@ Moment-Mirthful woman, "@Flyfrontier, I would never fly after seeing this video of these two women, this customer is so difficult! I hope this is a violation of civil rights!" It's very wrong! "

@ Eng1neerjack write, "Well, that's why you don't fly Frontier airlines. I'm starting to work again. But I will not fly Frontier Airlines"

@Highrockmikey woman, "I feel this story more. Customers may be wrong. * Surely * may be wrong. Although there is more contexts, this is not a pre-airline. Especially 15m + perspective."

Somewhere else, dljamesorega write, "Last time to verify the period is an hour before the flight. The assistants are on the right and the guy who hold the camera are wrong."

Related: Women's Frontier Airlines charge fraudulent baggage fees for discount flights

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